Effective Date: Jan 1, 2024

Last Updated: July 21, 2024

Knowledge Bridge Consulting Inc. ("KBC Inc.") respects your privacy and is committed to protecting the personal information of all users who access our website (www.kbcinc.cloud) and affiliated software platforms. This Privacy Policy outlines how we collect, use, store, and disclose information from users, including school professionals and the children they serve.

We collect both personal and non-personal data in the following ways:

1. Full name, email address, phone number, job title, school or organization name
2. Login credentials and account profile information
3. Student information entered by authorized users, such as school counselors or teachers, which may include names, ages, grades, learning needs, and related data necessary for educational support

1. Device and usage information such as IP address, browser type, operating system, and pages visited
2. Activity logs related to your use of the platform

1. We use cookies, web beacons, and similar technologies to improve site functionality, monitor usage, enhance security, and personalize your experience

We use your information to:

1. Provide access to and support for our Services
2. Facilitate student-specific educational planning and service coordination
3. Communicate with users regarding system updates, features, or support
4. Monitor, evaluate, and improve our platform’s effectiveness and user experience
5. Ensure compliance with legal obligations and safeguard our users

Where applicable (e.g., under GDPR), we process personal data based on:

1. Consent from the user or the authorized entity (such as a school district)
2. Fulfillment of a contract or provision of our services
3. Compliance with legal obligations
4. Legitimate interests in providing secure and effective educational tools

We do not sell or rent your personal data. We may share data with:

1. Authorized school or organizational administrators connected to your account
2. Trusted third-party service providers (e.g., hosting, analytics, customer support) who are contractually obligated to keep data secure and confidential
3. Government or legal authorities, if required by law or necessary to protect our rights, users, or others

Depending on your location and applicable laws, you may have the right to:

1. Access and review your personal data
2. Correct or update your information
3. Request deletion or anonymization of certain data
4. Object to or restrict certain data processing activities
5. Withdraw consent where processing is based on consent

To exercise your rights, contact us at support@kbcinc.cloud. We will respond in accordance with applicable laws and institutional agreements.

Our Services may involve the entry of information about children under the age of 13 by authorized users such as school counselors and teachers. We do not allow children to create accounts directly.

Any collection of children’s data is done solely:

1. At the direction of educational institutions or professionals
2. For legitimate educational purposes
3. In compliance with applicable laws, including the Children’s Online Privacy Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA)

Users entering children’s data must have appropriate authority or consent to do so. If you believe a child’s information has been submitted improperly, please contact support@kbcinc.cloud so we can review and respond appropriately.

We retain personal and student-related data only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or fulfill contractual agreements with educational institutions.

If you access our platform from outside the United States, please be aware that your data may be transferred to and processed in the United States or other jurisdictions with different data protection laws.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we do, we will revise the "Last Updated" date. Material changes will be communicated through the platform or by email. Continued use of the Services after such changes constitutes acceptance.

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Email: support@kbcinc.cloud

Website: www.kbcinc.cloud